Mapping the impact of Queensland’s peak body for the housing and homelessness sector

Q Shelter

Client
Q Shelter
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https://good-design.org/projects/oldmate/
Deliverables
User Research
Strategy and framework
Report development

Q Shelter needed to measure its impact as a peak body for the housing and homelessness sector. Q Shelter has been advocating for and supporting the Queensland housing and homelessness sector for over 40 years. Initiatives, like The Deck - an Australian first in open-source data and resourcing for the sector, the Service Integration Initiative - bringing together Queensland service providers to offer coordinated housing solutions and the Queensland Housing Roundtable - bringing together sector leaders and government decision-makers to set priorities, all are building towards a Queensland where everyone has a home. The challenge for Q Shelter, as an organisation that works through its sector, is how to understand its impact.‍

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